Are you passionate about IT support and dreaming of becoming part of the leading provider of innovative communication and logistics solutions in the Nordic region? Now is the time to take action! Send your application today.
City: København
Job Category: Customer Service
Extent: Full time
Start date: ASAP
Type of work: Staffing
Other: Possibility to work remote
Are you looking for an opportunity to be part of a dynamic and forward-thinking IT Service Desk team? Academic Work is hiring an IT Service Desk agent on behalf of our client, where you’ll join a skilled team of 25 professionals spread across Copenhagen and Stockholm. As part of this team, you'll be the key point of contact for IT incidents, service requests, and user support, ensuring smooth operations in both administrative and production systems.
This full-time role offers 37 hours per week during office hours on weekdays, with shift-based schedules between 06:45 – 18:00, providing flexibility in your workday. Initially a 6-month consultancy assignment, this role has the potential for extension based on mutual satisfaction, giving you a great opportunity to grow with the team. You’ll be employed by Academic Work as a consultant.
It is meritorious if you have
To succeed in the role you are:
This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work.
Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.
When you apply to this job, you are becoming one of many consultants at Academic Work. This means that not only will you gain fantastic benefits, but also a team of consultant managers to support you through your career with us.
Read more about Academic WorkLine Munk Nielsen or a colleague in the recruitment team will gladly answer you on line.nielsen@academicwork.dk Please specify advert-ID in your email: 15107598